If you have an issue with local services, why not speak to your local ward councillor (search on name, party or ward below)?
If you don't know which ward you live in, you can find out who represents you by searching by your postcode, just visit writetothem.com
Whittington and Streethay
Labour
Whittington and Streethay
Conservative
Vice Chair of Council
Whittington and Streethay
Liberal Democrats