Revenues and Benefits Fit for the Future Fundamental Review
Additional documents:
Decision:
The Cabinet:
1.1 Approved the procurement of a new contract for software – and associated support services – for revenues and benefits for a period of five years with an option to extend by a further two;
1.2 Granted delegated authority to the Cabinet Member for Customer Services and Innovation and the Head of Customer Services, Revenues and Benefits to approve such a contract provided it is within approved budgets.
1.3 Noted the high level action plan to innovate and improve the service, and in particular supported a review of the central support charges incurred by the service.