Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
Approve the future direction of the
service.
The Cabinet:
1.1 Approved the procurement of a new contract for software – and associated support services – for revenues and benefits for a period of five years with an option to extend by a further two;
1.2 Granted delegated authority to the Cabinet Member for Customer Services and Innovation and the Head of Customer Services, Revenues and Benefits to approve such a contract provided it is within approved budgets.
1.3 Noted the high level action plan to innovate and improve the service, and in particular supported a review of the central support charges incurred by the service.
Report author: Pat Leybourne
Publication date: 05/12/2019
Date of decision: 03/12/2019
Decided at meeting: 03/12/2019 - Cabinet
Accompanying Documents: