Issue - meetings

The Cabinet:

1.1       Approved the procurement of a new contract for software – and associated support services – for revenues and benefits for a period of five years with an option to extend by a further two;

1.2       Granted delegated authority to the Cabinet Member for Customer Services and Innovation and the Head of Customer Services, Revenues and Benefits to approve such a contract provided it is within approved budgets.

1.3       Noted the high level action plan to innovate and improve the service, and in particular supported a review of the central support charges incurred by the service.