Decision details

Revenues and Benefits Fit for the Future Fundamental Review

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Purpose:

Approve the future direction of the service.

Decision:

The Cabinet:

 

1.1       Approved the procurement of a new contract for software – and associated support services – for revenues and benefits for a period of five years with an option to extend by a further two;

 

1.2       Granted delegated authority to the Cabinet Member for Customer Services and Innovation and the Head of Customer Services, Revenues and Benefits to approve such a contract provided it is within approved budgets.

 

1.3       Noted the high level action plan to innovate and improve the service, and in particular supported a review of the central support charges incurred by the service.

 

Report author: Pat Leybourne

Publication date: 05/12/2019

Date of decision: 03/12/2019

Decided at meeting: 03/12/2019 - Cabinet

Accompanying Documents: